Please make sure you read and understand this Policy. We may amend this Policy at any time to take account of new laws and technology, changes to our operations and practices and the changing business environment. You are encouraged to visit our website on a regular basis to ensure that you are well informed of our latest policies in relation to personal data protection.
BBQ Wholesale Centre Pte Ltd. (“BBQWS” or “we”) respects and protects the privacy of the users, visitors and people who purchase products on www.bbqwholesale.com (“you”). BBQWS knows that you care how personal information about you is used and shared. By placing your Request, you agree that we may store, process, disclose and use data collected from you for the purposes of processing your Request and delivering your Goods.
1 HOW TO CONTACT US
2 WHAT PERSONAL INFORMATION DOES BBQWS COLLECT?
We may collect the following categories of personal information about you:
2.1 Personal information that you provide to us on www.bbqwholesale.com. This includes any information you provide on www.bbqwholesale.com (for example when you register as a user or purchase a product on www.bbqwholesale.com (whether from BBQWS or from a third party Seller). This personal information will include your name, your address, your contact information and your payment information (and other kinds of personal information). Sometimes when you provide personal information on www.bbqwholesale.com, you can choose not to provide certain personal information but this might limit our ability to provide certain features to you. You will be informed what information is required and what information is optional.
2.2 Personal information automatically provided to us. We receive and store certain types of information whenever you visit www.bbqwholesale.com. For example, like many websites, we use "cookies" and we obtain certain types of information when your web browser accesses www.bbqwholesale.com or advertisements and other content served on www.bbqwholesale.com, if applicable.
2.4 Personal information you provide to us via e-mail. We often receive a confirmation when you open e-mail from BBQWS if your e-mail provider supports such capabilities. You may also provide us with personal information in the content of e-mails you send to us, as part of your day-to-day interactions with BBQWS. You may choose to stop receiving marketing communications via email, direct mail, phone call and mobile message. You can update and correct your personal information upon logging into your account via www.bbqholesale.com. Whenever we send you any information via e-newsletters, we will include instructions on how to unsubscribe and a one click link to do so.
2.5: Personal information provided to us via phone, fax, letter, SMS or WhatsApp. You may provide us with personal information as part of your interactions with BBQWS.
2.6: Personal information when you apply for any of our condo, loyalty membership or sponsorship programs.
2.7 Personal information from other sources. From time to time we may receive information about you from other sources, for example from other users of www.partywholesale.com.sg.
3 WHAT DOES BBQWS DO WITH YOUR PERSONAL INFORMATION?
3.1 to handle orders;
3.2 to contact us to deliver products and services;
3.3 to communicate with you about orders, products, services;
3.4 to respond to your requests;
3.5 to process payments;
3.6 to communicate with you about promotional offers and to market to you;
3.7 to update our records and generally maintain your accounts with us;
3.8 to display content such as customer reviews and recommend products and services that might be of interest to you;
3.9 to personalise and improve our services, and general offering to you and;
3.10 to prevent or detect fraud or abuses of www.bbqwholesale.com and to enable third parties to carry out technical, logistical or other functions on our behalf.
4 USER ACCOUNT
When you make your purchase via www.bbqwholesale.com, a BBQWS account will automatically be created for you in a pre-activation setting. You are required to activate your account via a link that will be sent to the email address you have provided during ordering. Thereafter you may continue to use mobile or other social media verification to log in. This account will help you manage your current order where you are allowed to make amendments 3 days before delivery. You will also be able to browse your past order history and receive promotional codes issued to you from time to time. Should you choose not to activate your account, the activation link expires in 7 days from the day you received the account activation email. Should you use to deactivate your user account with BBQWS, please send a request to email@example.com Your user account will be deactivated. However, your personal information and past order details will still be kept within our secured infrastructure.
4 WHAT ABOUT COOKIES?
We send a "cookie" to your web browser. A "cookie" is a small data text file stored in the hard drive of your computer (if it so permits), which can be retrieved to identify you to BBQWS. We do this to: enable our systems to recognise your device and to provide features to you; remember the information that you have previously entered; enabling us to customise www.bbqwholesale.com to your preferences; and improve navigation and to collect aggregate information. These cookies will not give us any other personal information about you.
Should you wish to disable the cookies associated with these technologies, you may do so by changing your browser settings accordingly. However, you may not be able to enter certain page(s) of our website(s), and some of the functions and services may not be able to function without cookies. This may also impact your user experience while on our website(s).
Your Internet Service Provider allocates an IP address to your computer or device in order for it to access the Internet. The IP address is considered to be non-personal information and it may be dynamic (changing every time you connect to the Internet) or it may be static (unique to your computer). We collect your IP address. We do this to: diagnose server problems; report aggregate information and determine the fastest route from your computer to www.bbqwholesale.com.
5 DOES BBQWS SHARE YOUR PERSONAL INFORMATION WITH OTHER PEOPLE?
5.1 Third party Sellers on www.bbqwholesale.com. In order for the third party Sellers to provide their services to you when you purchase products or enquire about purchasing products from the third party Sellers.
5.2 Third party service providers. BBQWS may need to share your information with certain third parties to perform services on our behalf to fulfill your orders. Examples include 3rd party logistic providers, 3rd party marketing provider, 3rd party payment processing provider, 3rd party customer service provider and other 3rd party provider deem necessary.
5.3 Law enforcement agencies. We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our rights; or protect the rights, property or safety of BBQWS, our users or others party to whom you authorise us to disclose your personal data to.
6. THIRD PARTY SELLERS
UNLESS OTHERWISE AUTHORISED OR CONSENTED TO BY BBQWS, THIRD PARTY SELLERS MUST NOT USE ANY PERSONAL INFORMATION THAT IS ACCESSIBLE FROM WWW.BBQWHOLESALE.COM, EXCEPT TO ENTER INTO AND COMPLETE TRANSACTIONS CONDUCTED VIA WWW.BBQWHOLESALE.COM. THIRD PARTY SELLERS MUST NOT USE ANY SUCH INFORMATION FOR PURPOSES OF SOLICITATION, ADVERTISING, UNSOLICITED E-MAIL OR SPAMMING, HARASSMENT, INVASION OF PRIVACY OR OTHERWISE OBJECTIONABLE CONDUCT.
7. HOW SECURE IS MY PERSONAL INFORMATION?
We shall take reasonable measures to ensure the confidentiality and security of the personal information shared with these third parties and to protect it from loss, misuse, unauthorised access, disclosure, alteration, destruction or similar risk. However, we shall not be held responsible for risks occurring in relation to your personal data that are beyond our control, such as risks resulting from cyber-attacks.
While we strive to protect your personal data, we cannot ensure the security of the information you transmit to us via the Internet or through the use of our electronic services. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
8. WHAT ABOUT THIRD-PARTY ADVERTISERS AND LINKS TO OTHER WEBSITES?
www.bbqwholesale.com may include third party advertising and links to other websites. BBQWS is not responsible for third party websites and you should find out from the other websites about their privacy policies.
9. WHAT INFORMATION CAN I ACCESS?
You can access a broad range of your personal information by logging into your user account. You can manage your current order where you are allowed to make amendments 3 days before delivery. You will also be able to browse your past order history and receive promotional codes issued to you from time to time.
10. UPDATING YOUR INFORMATION
You must make sure that the details you provide us with are correct and complete. You must inform us of any changes to the information you have provided. You can do this by logging into your user account.
If you do not want to receive marketing communications via email, direct mail, phone call and mobile message, please adjust your user account preferences or use the unsubscribe function on marketing materials.